10-04-2006, 10:44 AM
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Senior Member
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Join Date: Oct 2005
Location: Pandan Indah
Posts: 1,748
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Quote:
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Originally Posted by ika7788
Always be cheerful and have a smile on your face  . (even when u come across grumphy and snobish customers  ) Know your customer by name and even their pets if possible...makes a diff. |
Easier said than done 
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